What Information We Collect
When you register and use the 3350 platform, we collect several categories of information to ensure our services run smoothly and securely. Below are the types of information we collect:
Username, email address, password (in encrypted form), date of birth and state of residence in Malaysia. This information is required for the registration process and identity verification.
Device type, operating system, browser version, IP address, and login session data. This information helps us detect suspicious activity and strengthen account security.
Transaction information in MYR including deposit methods (FPX, Touch 'n Go), amounts and transaction history. We do not store full card numbers — sensitive payment data is handled by approved payment processors.
Game records, categories browsed, matches followed, session duration and in-platform actions. This data is used to improve the user experience and meet internal audit requirements.
How We Use This Information
3350 uses the information collected solely for legitimate and transparent purposes. We do not use your data for any other purpose without your consent. The primary purposes for using your information are as follows:
- Account management: Allows you to log in, manage your balance, claim bonuses, and submit withdrawal requests securely.
- Identity verification: Ensuring users meet the minimum age requirement (18 and above) and verifying identity before withdrawals are processed.
- Platform security: Detecting unauthorised login attempts, preventing fraud and protecting all users from abuse.
- Service improvement: Analysing aggregated usage patterns (without identifying individuals) to improve our interface and overall user experience.
- Legal compliance: Comply with reporting and audit requirements set out under applicable Malaysian law.
Cookies & Tracking Technologies
The 3350 platform uses cookies and similar tracking technologies to enhance the user experience. Cookies are small text files stored on your device when you browse our platform.
Types of Cookies We Use
- Session cookies: Used to maintain login status during an active session and deleted once the browser is closed.
- Preference cookies: Saves your language settings and display preferences for a more convenient experience on future visits.
- Analytics cookies: Helps us understand how users interact with the platform as a whole, without identifying any specific individual.
You can manage or block cookies through your browser settings. However, blocking certain cookies may affect platform functionality such as automatic login.
Data Storage & Security Measures
All 3350 user data is stored on servers protected with industry-standard SSL encryption. Access to user data is restricted to authorised personnel only, and all access is logged for audit purposes. Passwords are stored in a hashed format that cannot be decrypted.
Transaction data in MYR is retained for the period required under Malaysian legal obligations. Data that is no longer needed will be deleted according to internally defined schedules. 3350 conducts regular security assessments to ensure systems remain up to date and resilient against emerging threats.
In the event of a data breach that materially affects user information, 3350 will notify impacted users within a reasonable timeframe and take appropriate remedial action.
Information Sharing & User Rights
Third-Party Sharing
3350 does not sell, rent or share users' personal information with third parties for marketing purposes. Information is only shared in the following limited circumstances:
- To approved payment processors for the purpose of handling deposits and withdrawals in MYR.
- To the relevant authorities where required by Malaysian law or court order.
- To technical service providers (such as hosting and cybersecurity) who are bound by strict confidentiality agreements.
User Rights Over Personal Data
As a 3350 platform user, you have the following rights regarding your personal data:
You have the right to request a copy of the personal information we hold about you.
You may request corrections to any inaccurate or incomplete information in your account.
Under certain circumstances, you may request the deletion of your data, subject to applicable legal retention requirements.
To submit any request relating to your data rights, please contact our support team by email at [email protected]. We will process requests within 14 business days.
Policy Changes & Contact Us
3350 reserves the right to update this Privacy Policy from time to time to reflect changes in data practices, technology, or legal requirements. Any material amendments will be communicated to registered users via email or an in-platform notice at least seven days before the changes take effect.
Continued use of the platform after any amendments take effect will be considered acceptance of the updated policy. We encourage users to check this page periodically to stay informed of the latest privacy terms.
If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your data, please contact us via:
- Email: [email protected]
- Frequently asked questions: FAQ Page
This Policy is governed by the laws of Malaysia, including the applicable Personal Data Protection Act 2010 (PDPA).
Your Data, Your Control
3350 is committed to protecting the privacy of every Malaysian user. Register an account today with the confidence that your information is handled transparently and responsibly.